Privacy Policy

Introduction

English For Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services.

This Privacy Policy applies to all users globally. If you are accessing our services from the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, additional rights may apply to you.

Last updated: January 23, 2025

Information We Collect

Information you provide to us:

  • Account information (email address, name, password)
  • User profile information (language preferences, learning goals)
  • Learning progress and performance data
  • Communication preferences

Information collected automatically:

  • Device information (device type, operating system)
  • App usage statistics
  • Learning patterns and behavior
  • Error logs and performance data

Information from third-party services:

  • Payment information through app stores (for in-app purchases)
  • Advertising identifiers (for personalized ads)
  • Third-party authentication data (if you sign in using social media)

Advertising

We use AdMob, Google's mobile advertising platform, to display advertisements in our app. AdMob may collect and use data including:

  • Device identifiers and cookies
  • Usage data and interaction with advertisements
  • Geographic location (if permitted by device settings)
  • Demographics and interests

You can opt out of personalized advertising by adjusting your device settings. Please note that you may still see non-personalized ads.

In-App Purchases

Our app offers in-app purchases. When you make a purchase:

  • Payment processing is handled by your device's app store (Apple App Store or Google Play Store)
  • We receive confirmation of your purchase but do not store your payment details
  • Purchase history is maintained for customer support and legal compliance
  • Refunds and payment disputes are handled through the respective app stores

How We Use Your Information

  • Provide and improve our language learning services
  • Personalize your learning experience
  • Track and analyze your learning progress
  • Send important updates about our service
  • Provide customer support
  • Analyze app performance and make improvements

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted during transmission.

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards in accordance with applicable laws.

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our app
  • Analytics providers to improve our services
  • Legal authorities when required by law

Our third-party partners include:

  • Google AdMob for advertising services
  • Apple App Store and Google Play Store for payment processing
  • Analytics providers (e.g., Google Analytics)
  • Cloud service providers for data storage

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When your account is deleted:

  • Learning data and progress will be permanently deleted
  • Purchase records are retained as required by law
  • Backup copies may be retained for up to 30 days
  • Anonymous usage data may be retained for analytics purposes

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our app
  • Improve our services
  • Deliver relevant advertisements

You can control cookies through your device settings, although this may impact certain app functionality.

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your learning data

Regarding advertisements and purchases, you can:

  • Opt out of personalized advertising through device settings
  • Manage your in-app purchase subscriptions through app store settings
  • Request purchase history and receipt information
  • Contact us for issues related to premium features or purchases

Children's Privacy

English For Travel welcomes users of all ages. For users under the age of 13, we recommend using the app with parental guidance. We take special care to protect young learners' privacy:

  • We collect only necessary information for the learning experience
  • Parents or guardians can request to review their child's information
  • Parents or guardians can request modification or deletion of their child's data
  • We do not use children's personal information for marketing purposes
  • Social features are limited for users under 13 to ensure safety

For users under 13, we implement additional protections:

  • Only contextual advertising is shown (non-personalized)
  • No behavioral tracking for advertising purposes
  • In-app purchases require parental authentication

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: smile@thinksview.com